I had a similar p...
I had a similar problem with Annie. She is nice until you tell her you're not happy with the outcome. She made it seem like the outcome was my fault because I chose to do ombre for just the ends and not a full color. My hair was not blended as she promised. Make sure you ask exactly what is included in the quote she gives you because for me it apparently only included bleach x 2, foils, and toning with no colour to mix mid section. So now the middle is brassy. The salon itself is nice, maybe inquire about the other stylists there.