I had a grad to go to and I went into ultracuts to get my hair dyed and cut and I left with two centimetre chunks cut all around my head from "thinning" it. Nice east Indian woman but another hairdresser told me she probably didn't know what she was doing and it was the wrong way of doing it now I can only wear my hair down or in a ponytail I like to braid my hair and now I can't I'm very upset and when I went back the woman tried to blame it on me and took no responsibility whatsoever