Ottawa Refrigerator Repair and Service est une entreprise familiale qui satisfait ses clients de la région d'Ottawa depuis 1992. Nous vous garantissons une réparation à prix abordable dans un délai rapide. Nous sommes toujours prêts, et nos véhicules entreposent les pièces les plus courantes afin de réparer votre réfrigérateur ou votre congélateur le plus rapidement possible. Nos techniciens experts détiennent des attestations professionnelles, dont des collèges et des universités de l'Ontario, et sont également certifiés par le gouvernement. En effet, une formation formelle favorise l'excellence! Nous sommes à votre disposition de 7 h à 22 h, sept jours sur sept.plus...Plus de texte
Unreliable and unprofessional - I had booked a service call a week in advance. The technician never showed, or called. I called the following morning to follow-up, the woman answering the phone confirmed that a technician was supposed to have come the night before, but did not apologize or reschedule the service call. She said she would get back to me within an hour. She never called back. I do not recommend this business.
I called this company to fix my fridge in May. Two days later, it continued to have the same problem. On the phone, the woman at the company told me they would charge a second service call fee as well as charge for labour and parts. When I argued that I shouldn't pay another service call fee when they never fixed my fridge, she hung up on me. When I called back later and told her I would complain online, she told me she didn't care. I filed a complaint at the BBB that they ignored.
They were very knowledgable and knew exactly what needed to be done to fix my fridge. I was expecting them to schedule me in later in the week but they were at my house same day. Very friendly and easy to work with.
They came right on schedule and were able to diagnose the problem with our refrigerator within 10 minutes. The fridge had been fixed and they were done in less than 30 mins.
