Max Water

Second time around with this company first time was great but it was pre-Covid and they actually provided service. Now technical services only by their leisure via an online email system. We were unable to get technical support in order to best assess what filters to replace our initial package with. The plumber and water specialist took the best guess so we placed the order. One of the filters seems to be faulty and would not work regardless of pressure. Multiple emails back-and-forth each one

Ive use max filters in my cottage and its great and soon be buying filters for this summer

If you have days, even weeks, to sit and wait for good clean filtered water, I highly recommend this filter. The water is amazing. But, if you live in a townhouse, condo or apartment, the water pressure might not be strong enough to filter through. I drink my water faster than I can make it so my counter top 7 filter system is ALWAYS running. I love the water, just wish it could work better with different water pressures cause I cant increase my water presure.

I would have given it 4.5 stars if I could. I had 6-stage reverse osmosis filter for 4 years. The water is of great quality and nice to drink. We also use it for our ultrasonic humidifier to avoid "white dust" because of hard water. Customer support could be more supportive, they used to be more helpful few years ago, that's why I'm not giving 5 stars.

AVOID THIS COMPANY AT ALL COSTS

Bought a countertop reverse osmosis filter from Max Water. It didn't work, and their customer service was awful. They kept demanding more pictures and information about their defective unit, and finally after weeks of back and forth, accepted a return. They then lost the returned unit, and when I demanded a refund, they mysteriously found it again, and claimed it worked fine and my water pressure is too low. Eventually after months of unreplied calls & emails, we got a credit card chargeback